Yes we do! If you live rurally you can save time by getting your order delivered directly to your PO Box.
We ship throughout the world directly from our warehouses in Australia and New Zealand. We aim to dispatch your order within 1-2 business days.
All Australia orders are shipped with Australia Post. Add processing time and delivery time to work out approximately when you will receive your order.
PROCESSING |
TIMEFRAME |
COST |
---|---|---|
Standard | 1-2 business days* | N/A |
PLUS
STANDARD COURIER |
TIMEFRAME |
COST |
---|---|---|
NSW, ACT | 2-4 business days, allow +2 for rural |
FREE: Orders $100 & over $9.00: Orders under $100 |
VIC, QLD | 2-5 business days, allow +2 for rural |
FREE: Orders $100 and over $9.00: Orders under $100 |
TAS | 4-6 business days, allow +2 for rural |
FREE: Orders $100 & over $9.00: Orders under $100 |
SA | 4-7 business days, allow +2 for rural |
FREE: Orders $100 & over $9.00: Orders under $100 |
NT | 4-10 business days, allow +2 for rural |
FREE: Orders $100 & over $9.00: Orders under $100 |
WA | 5-8 business days, allow +2 for rural |
FREE: Orders $100 & over $9.00: Orders under $100 |
EXPRESS COURIER |
TIMEFRAME |
COST |
QLD, ACT | 1-2 business days, allow +2 for rural |
$8.00: Orders $100 & over $17.00: Orders under $100 |
NSW, VIC, SA, TAS | 1-3 business days, allow +2 for rural |
$8.00: Orders $100 & over $17.00: Orders under $100 |
WA | 1-4 business days, allow +2 for rural |
$8.00: Orders $100 & over |
NT | 3-5 business days, allow +2 for rural |
$8.00: Orders $100 & over |
All New Zealand orders are shipped with New Zealand Post. Add processing time and delivery time to work out approximately when you will receive your order.
PROCESSING |
TIMEFRAME |
COST |
---|---|---|
Standard | 1-2 business days* | |
Priority Fulfillment | Skip the queue & have your order prioritised for the next courier collection | Additional: $6.00 |
PLUS
DELIVERY |
TIMEFRAME |
COST |
---|---|---|
North Island | Next business day, allow +2 for rural |
FREE: Orders $100 & over $8.00: Orders under $100 |
South Island Economy | 2-3 business days, allow +2 for rural |
FREE: Orders $100 & over $8.00: Orders under $100 |
DELIVERY UPGRADES |
DETAILS |
COST |
Signature Required |
Your order will not be left unless signed for
|
Additional: $1.00 |
South Island Express |
Next business day, allow +2 for rural |
Additional: $6.00 |
Example: Order placed to urban address in North Island on Saturday > 1-2 business days standard processing time > Picked up by courier Tuesday/Wednesday > Next business day delivery > Delivered Wednesday/Thursday.
Pick-up orders are processed by 9:30am (approx) the following day (excluding public holidays) after your order was placed and available to pick-up during our business hours.
All international orders are shipped with DHL Couriers. Add processing time and delivery time to work out approximately when you will receive your order.
PROCESSING |
TIMEFRAME |
---|---|
Standard | 1-2 business days* |
PLUS
DELIVERY |
TIMEFRAME |
COST |
---|---|---|
United States* | 4-7 business days |
FREE: Orders $125USD & over $25USD: Orders $0-$60USD $20USD: Orders $60-$125USD |
Canada* | 4-7 business days |
FREE: Orders $165CAD & over |
United Kingdom* | 4-7 business days |
FREE: Orders £100 & over £20: Orders £0–£100 £15: Orders £50- £100 |
Europe* | Currently unavailable |
Currently unavailable |
Asia* | 3-6 business days |
FREE: Orders $125USD & over $15USD: Orders $0-$60USD $10USD: Orders $60-$125USD |
Oceania* | 3-6 business days |
FREE: Orders $200NZD & over $25NZD: Orders $0-$100NZD $15NZD: Orders $100-$200NZD |
For all international orders (outside of New Zealand and Australia), import taxes, customs duties, and fees will be charged once your order reaches the destination country. These charges are set by the destination country’s government and must be paid by the recipient.
Please note DHL may also apply an administrative fee for processing customs clearance, in addition to any government taxes and duties. This fee varies depending on the country and the value of the shipment, and we are unable to estimate or cover these costs.
If the required charges are not paid, your order will be returned to us. Once it arrives back, we will issue a refund for the order total minus the original shipping fee, as the shipping service is considered fulfilled when the order reaches the destination country.
All timeframes stated above are targets and there may be delays due to events such as natural disasters, public holidays and the Christmas Holiday Season (December-January).
All parcels are delivered with Authority to Leave unless Signature Required is selected. If there is no safe space to leave your parcel, it will be held at your local depot.
Shipping days do not include public holidays and weekends.
There may be a processing delay of up to 2 business days after sales or restocks.